To a great extent a Japanese man and his family are socially
ranked by the reputation of the company he works for and
the position and prospects he has there.
In the US and Europe, the success of entrepreneurial economies
has to an extent supplanted social casting by employment,
but in Japan, entrepreneurs are not accepted so readily
and are often seen as eccentrics or misfits.
In 2004 Japan is as much as ever a nation of 'the company
man', in colloquial Japanese called 'the salaryman'. One
of the reasons why Japanese so ritually proffer and accept
business cards at meetings is the sense of pride in belonging
to his company that a Japanese salaryman has. Business cards
are a very necessary part of any first Japanese business
(or social) meeting and this is the reason most likely to
be given by your Japanese company President when strongly
(and wrongly) suggesting that you must incorporate as a
kabushiki kaisha if you want to succeed doing business in
Japan.
One of the reasons for the central importance and influence
of the Japanese company in Japan's social hierarchy is that
despite the recession of the 1990s, Japanese business culture
is still dominated by the concept of 'lifetime employment'.
A young man, entering a large corporation such as NEC immediately
after graduating from university at age 22, anticipates
that he will retire from that same company when he reaches
age 65. For the majority of employees at Japan's major corporations,
that promise of lifetime employment still holds true. Even
in smaller companies where labor liquidity is higher, good
employees may well stay with one employer for life. These
long-term relationships create
very
strong bonds between a company and its employees and of
course between co-workers and managers.
In a typical Japanese office the words used to informally
refer to senior and junior employees are often the same
words used to describe the hierarchy of a human family.
This 'corporate family' often stretches out to include numerous
subsidiaries and even third-party suppliers. It is not unusual
for very strong ties to exist between large companies and
their suppliers because the employees doing the buying and
selling may have occupied the same positions within their
respective companies for 10 years, 20 years or even longer.
What many foreign companies often see as impenetrable barriers
to Japanese business are more often strong bonds of personal
trust established over long years. If you try to win business
by breaking those bonds, you will probably fail miserably
- far better to swim with the tide (at least initially!)
and work around or within those bonds, for example by creating
a partnership with the trusted seller. That is how Japanese
companies work together.
In Japan, the company man is the norm and the company he
works for very much shapes his and his family's social expectations.
In most Japanese industries (and certainly within large
Japanese corporations), it is presently unlikely that you
will encounter a female decision-maker. In the US and Europe,
working couples are the norm and many senior manager and
executive positions are held by women - in the Japanese
business culture it is still usual for most women to marry
between ages 25 - 30 and then leave their careers to tend
to the home or raise children. Most Japanese women do not
return to work even though they may have excellent skills
and experience and might want to continue a career. In fact
a good source of skilled and dedicated employees for a foreign
company's Japanese subsidiary company is women looking to
return to work after having left their original Japanese
employer to start a family.
Based on discussions with numerous Japanese customers and
counseling Japanese employees over the past decade, here
a few examples of how the company that a Japanese man works
for will affect his and his families, life:
- , If a Japanese man wants to marry a girl from a
'nice' family (an attribute valued highly in this still
semi-feudal society), she and her family want to be
assured that he has a good steady job with a reputable
company - either that or he needs to be otherwise wealthy,
successful and reliable,
- , When a Japanese person applies to rent an apartment
in a respectable suburb, the landlord's agent will want
to know in detail which company the applicant works
for, how long he/she has worked there, how long the
company has existed and what its revenues and paid-in
capital are,
- , If two people are competing for the same apartment,
the person working for the 'better' (where better is
defined as wealthier and longer established) company
will be preferred by the landlord,
- , If a Japanese person changes company after renting
an apartment, he/she is obligated to inform the landlord
who may decide to evict the tenant if the new company
seems unreliable,
- , If a Japanese couple want to buy their own apartment
or house, the bank will expect that the man is working
for a reputable company that has been in existence for
some time and that he has been in continuous employment
there for at least 3 years, often more if the loan is
substantial,
- , When Japanese parents are competing to get their
child (Japan is now dominated by 1 child families) into
a good school, even at kindergarten level, the 'quality'
of the father's employer and his length of employment
with that company are key factors that will be considered.
Added to the very conservative Japanese attitude toward
corporate failure and the pressure on Japanese men to 'conform',
it is easy to appreciate why a successful Japanese salaryman
will be reluctant to consider entering the small newly created
Japanese subsidiary office of a foreign company - unless
he thinks it is an exceptional career opportunity (in which
case you have probably identified a rare and extremely valuable
candidate) or he, or his head hunter, has negotiated a compensation
package superior to anything he would ever get from a Japanese
company.